Privacy Policy

Our Commitment to Your Privacy

At Silvermine AI, we take your privacy seriously. As a marketing agency, we handle your business data with the utmost care and respect. This privacy policy outlines how we collect, use, and protect your information.

Information We Collect

When you work with Silvermine AI, we may collect:

• Business information (name, address, phone number, website)
• Contact information for authorized personnel
• Marketing materials and content you provide
• Access credentials for marketing platforms (stored securely)
• Analytics and performance data from your marketing campaigns
• Customer feedback and reviews (for reputation management)

How We Use Your Information

We use your information exclusively to:

• Execute marketing campaigns on your behalf
• Create and publish content for your business
• Monitor and optimize campaign performance
• Provide analytics and reporting
• Manage your online reputation and reviews
• Communicate with you about our services

Data Protection & Security

We do our best to keep your data safe through:

• Encrypted storage for sensitive information
• Secure access controls and authentication
• Regular security audits and updates
• Limited access on a need-to-know basis
• Secure third-party integrations
• Regular backups to prevent data loss

Third-Party Services

To provide our marketing services, we integrate with various platforms such as:

• Social media platforms (Facebook, Instagram, LinkedIn, etc.)
• Google Ads and Google Business Profile
• Analytics tools (Google Analytics, etc.)
• Email marketing platforms
• Review management systems

We only share the minimum necessary information with these services to perform marketing activities on your behalf. Each platform has its own privacy policy, which we encourage you to review.

Your Rights

You have the right to:

• Access the data we hold about your business
• Request corrections to any inaccurate information
• Request deletion of your data (subject to contractual obligations)
• Opt out of specific marketing activities
• Receive your data in a portable format

Data Retention

We retain your data only as long as necessary to provide our services and meet legal obligations. Upon termination of services, we will:

• Transfer ownership of all marketing assets to you
• Delete stored credentials within 30 days
• Maintain anonymized performance data for industry benchmarking
• Keep financial records as required by law

Cookie Policy

Our website uses cookies to enhance your experience. We use:

• Essential cookies for website functionality
• Analytics cookies to understand website usage
• No advertising or tracking cookies

Changes to This Policy

We may update this privacy policy from time to time. We will notify clients of any material changes via email. The latest version will always be available on this page.

Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us: