Privacy Policy

Last updated: February 4, 2026

Our Commitment to Your Privacy

At Silvermine AI, we take your privacy seriously. As a marketing agency, we handle your business data with the utmost care and respect. This privacy policy outlines how we collect, use, and protect your information.

Our Promise: We never sell your data. Ever.

Information We Collect

When you work with Silvermine AI, we may collect:

  • Business information (name, address, phone number, website)
  • Contact information for authorized personnel
  • Marketing materials and content you provide
  • Access credentials for marketing platforms (stored securely)
  • Analytics and performance data from your marketing campaigns
  • Customer feedback and reviews (for reputation management)

How We Use Your Information

We use your information exclusively to:

  • Execute marketing campaigns on your behalf
  • Create and publish content for your business
  • Monitor and optimize campaign performance
  • Provide analytics and reporting
  • Manage your online reputation and reviews
  • Communicate with you about our services

Data Protection & Security

We do our best to keep your data safe through:

  • Encrypted storage for sensitive information
  • Secure access controls and authentication
  • Regular security audits and updates
  • Limited access on a need-to-know basis
  • Secure third-party integrations
  • Regular backups to prevent data loss

Third-Party Services

To provide our marketing services, we integrate with various platforms such as:

  • Social media platforms (Facebook, Instagram, LinkedIn, etc.)
  • Google Ads and Google Business Profile
  • Analytics tools (Google Analytics, etc.)
  • Email marketing platforms
  • Review management systems

We only share the minimum necessary information with these services to perform marketing activities on your behalf. Each platform has its own privacy policy, which we encourage you to review.

Your Rights

You have the right to:

  • Access the data we hold about your business
  • Request corrections to any inaccurate information
  • Request deletion of your data (subject to contractual obligations)
  • Opt out of specific marketing activities
  • Receive your data in a portable format

Data Retention

We retain your data only as long as necessary to provide our services and meet legal obligations. Upon termination of services, we will:

  • Transfer ownership of all marketing assets to you
  • Delete stored credentials within 30 days
  • Maintain anonymized performance data for industry benchmarking
  • Keep financial records as required by law

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

Your California Privacy Rights

  • Right to Know: You can request information about the personal data we collect, use, and disclose.
  • Right to Delete: You can request deletion of your personal information, subject to certain exceptions.
  • Right to Correct: You can request correction of inaccurate personal information.
  • Right to Opt-Out: You can opt out of the "sale" or "sharing" of your personal information.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

Do Not Sell or Share My Personal Information

Under California law, sharing data with third parties for cross-context behavioral advertising may be considered a "sale" or "sharing" of personal information. While we do not sell your data in the traditional sense, our use of analytics tools may constitute "sharing" under CPRA.

To opt out of the sale or sharing of your personal information:

  • Click the "Manage Cookie Preferences" button above and check "Do Not Sell or Share My Personal Information"
  • Enable Global Privacy Control (GPC) in your browser—we automatically honor GPC signals
  • Contact us directly at [email protected]

Submitting a Privacy Request

To exercise any of your California privacy rights, you may:

We will verify your identity before processing your request and respond within 45 days as required by law.

Categories of Personal Information

In the past 12 months, we may have collected the following categories of personal information:

Category Examples Collected
Identifiers Name, email, phone number Yes
Commercial Information Services purchased, business details Yes
Internet Activity Browsing history on our site, interactions Yes
Geolocation General location (city/region from IP) Yes
Professional Info Job title, company name Yes

Changes to This Policy

We may update this privacy policy from time to time. We will notify clients of any material changes via email. The latest version will always be available on this page.

Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us:

Silvermine AI LLC

San Jose, CA

Phone: (408) 609-3902

Email: [email protected]

This privacy policy is effective as of February 4, 2026 and applies to all information collected by Silvermine AI in the course of providing marketing services.